End User Services and Support

 

 

Pam McDaniel

End-User Services, Operations, and Support Systems Manager
pmcdaniel1@una.edu 
256.765.4240

 

Jodi Lindley

Instructional Technology Engineer
jgambrell@una.edu
256.765.4462

 

Scott Heath

IT Support Specialist
sheath@una.edu 
256.765.4850

 

Jake King 

IT Support Specialist
jking18@una.edu 
256.765.4961
 

 

 

 

 

 

 

ITS Help Desk

On-Campus & Remote Support

Location: Collier Library, First Floor

Email: helpdesk@una.edu

Phone Number: 256-765-4865

Hours:

  • Monday through Friday: 7:30 AM to 4:30 PM
  • Saturday: CLOSED
  • Sunday: Email only

Web Support:

Faculty & Staff: